RimuHosting recently acquired the NetValue Hosting service. As part of this transition, RimuHosting Ltd has been managing domain name registrations for .nz domains by acting as a reseller to NetValue Ltd.

Over the last few months we have been working with the NZ Domain Name Commission to apply to become a .nz registrar in our own right. This is an involved process that included a deep dive into RimuHosting’s suitability for this role. That review included things like security, DNS systems, financial stability, staff experience operating as a registrar, and legal agreements.

We are pleased to announce that the DNC has approved RimuHosting Ltd as a domain name registrar. We’re chuffed about this. Registrars have a key role in the administration of this key Internet resource. And we are proud to have been approved for this role after a rigorous vetting by the DNC.

Migrating .nz domains from the NetValue and Webaddress registrars

As a first step, our focus is on switching the backend of our MyPanel and WebAddress sites to use RimuHosting Ltd’s registrar account directly.

The DNC have a process for doing bulk .nz domain name transfers. NetValue Ltd, RimuHosting Ltd, and the DNC will be following this process to transfer the .nz domains registered under NetValue Ltd and WebAddress Ltd to RimuHosting Ltd.

The bulk transfer process requires that registrants are notified of this change. There is quite a particular format required for this notification. Fortunately, the change doesn’t require the domain name owner to do or change anything. After the change, everything works exactly like it did before. Except a whois lookup will show a different registrar. We will be sending those emails to affected .nz domain name owners shortly.

Information for .nz domain owners

We will be sending the following information in an email to .nz domain holders using NetValue Ltd/MyPanel (and WebAddress Ltd) as a registrar:

Background

In October 2023, RimuHosting Ltd took over the operations of NetValue Ltd’s hosting services, including NetValue Hosting, Interspeed, and WebAddress. As part of this transition, RimuHosting Ltd has been managing domain name registrations for .nz domains by acting as a reseller to NetValue Ltd.

We are pleased to announce that the DNC has approved RimuHosting Ltd as a domain name registrar. Consequently, the DNC, NetValue Ltd, and RimuHosting Ltd have agreed to perform a bulk transfer of .nz domains. This means your .nz domains with us will now be directly managed by RimuHosting Ltd.

Details of the change

• Original registrar: NetValue Ltd or WebAddress Ltd (trading as NetValue Hosting, MyPanel, Interspeed, and WebAddress)
• New registrar: RimuHosting Ltd
• Effective date: Tuesday 14 August (WebAddress) and Tuesday 20 August (NetValue/MyPanel).
• Action required: None

What This Means for You

• The registrar listed for your .nz domain will change from NetValue Ltd or WebAddress Ltd to RimuHosting Ltd.
• No changes to the core registrant terms and conditions.
• No changes to billing, platform, DNS records, or name servers.
• No changes to the websites you use to order or renew your domain names.
• No changes to your website or email services.

Opt-Out Information

If you prefer not to be part of this transfer, you may transfer your domain name registration to a different provider.

Support and Complaints

For any support requests, please contact us at support at netvaluehosting.nz

If you have a complaint, please let us know so we can assist you. Additionally, the Domain Name Commission (DNC) provides oversight of the .NZ domain name space keeping .NZ fair for everyone. Please use this simple form https://dnc.org.nz/enquiry-form/ to contact the Domain Name Commission to ask a question, submit a complaint against a provider or report a problem with information on .NZ registry.

We appreciate your understanding and cooperation during this transition. If you have any questions or concerns, please don’t hesitate to reach out.