Tag: billing

  • Letting 3rd parties update credit card details

    Some of our customers pay for their servers using a 3rd party’s credit card (their boss’, partner’s or a generous friend’s). Every now and then those details need to get updated (new CC expiry dates, or a replacement card).   You can now let 3rd parties set their credit card details on our site without…

  • Per minute billing

    We have recently had a couple of questions/comments about how/whether we do per- minute/hour/day/month billing. Our goal is to only charge you for the minutes you use on a server. When you first get a server we pro-rate the service fee for the current calendar month, create an invoice and charge your credit card before…

  • Keeping things going over the holiday season

    Well its that time of year again, and you do NOT want to be dealing with broken servers over Xmas. Heres a few tips to make sure things stay honkey dory over the Xmas period. Upgrades: Dont upgrade anything, do not do a new release, do  not change anything at all. Sometimes even something that’s…