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5 chances to get free EnvelopeHD hosting
Do you do support or sales support via email? Do you need to have 2 or more people involved? Looking for a tool to help you better manage your support? Well, we’re looking for some early adopters to test drive our EnvelopeHD email-centric help desk product. We want to select and setup 5 early adopters…
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Announcing Envelope: the email-centric help desk
At RimuHosting we do a lot of support. Thousands of emails a month. And we have a good sized crew of sysadmins handling those requests. To help us better manage how we respond to our customer emails our software developers created a software application which we call Envelope. Envelope hooks up to our IMAP email…
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Ubuntu Upgrade to 10.04 on your VPS? Read this first!
Update: Carl has posted some 10.04 upgrade instructions in our howtos section. As often happens, some things happen when you upgrade, and its not always desirable when its a production server. We try and catch these for you and post something to help fix anything that may go wrong. The problem requires a kernel change…
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Newegg shipping fail
At RimuHosting we’re big consumers of hard drives. Seems live every couple of weeks we are getting a couple of dozen ‘extra’ drives. (And note that when we buy servers we will typcally get them with two drives). We get most of our ‘extra’ drives from Newegg. Lately we have been noticing some pretty high…
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Its the small things that help
We have some users who own VPS who dont want to fork out for automated systems like Plesk or Virtualmin, but dont really want to deal with adding domains and email addresses all the time (and sometimes get lost) I decided today after one such user emailed us to add another 3 domains and bunch…
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DNS import script project. Any takers?
A bit of a cheeky request… I’m looking for something that will import a BIND zone file in our name servers. Anyone interested in having a crack at that? I’m imagining something like a bash/perl/ruby/python script that parses a BIND zone file then uses our DNS api per http://rimuhosting.com/dns/dyndns.jsp to pop the values into our…
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Bandwidth useage and control – mod_deflate
I’ve seen a few times clients with lots of web traffic struggling, and in some cases they had some advance stuff like load-balancing and memcached, and they didn’t even have compressed html! To me is puzzling that many people don’t have it when it takes a couple lines of code and saves typically a good…
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Fun with lawyers, politicians and copyright
Like a lot of software developers I take an interest in copyright issues. I read the odd article, watch Linus and Richard debate GPL3, and was even once motivated enough to make a submission on another recent NZ copyright bill. The New Zealand government has a bill on the table looking at file sharing. One…
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Failover – What happens when your VPS goes down?
A lot of customers are realizing that having 1 single VPS is great, but if for some reason it goes down and crashes, customers are left wondering what happened. Whilst rimuhosting monitor long term excessive CPU useage, it might be an hour before we realize a VPS has had an OOM error (out of memory)…
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Rimu Hosting – not Rim U Hosting
When our great leader Peter set out to take over the world with his new and awesome hosting company (ok, maybe it wasnt quiet like that .. but it makes a great story!) , he decide that he wanted it to have a Kiwi/NZ flavour. He set up several companies and named them all after…