Tag Archives: billing

Letting 3rd parties update credit card details

Some of our customers pay for their servers using a 3rd party's credit card (their boss', partner's or a generous friend's). Every now and then those details need to get updated (new CC expiry dates, or a replacement card).   … Continue reading

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Per minute billing

We have recently had a couple of questions/comments about how/whether we do per- minute/hour/day/month billing. Our goal is to only charge you for the minutes you use on a server. When you first get a server we pro-rate the service … Continue reading

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Keeping things going over the holiday season

Well its that time of year again, and you do NOT want to be dealing with broken servers over Xmas. Heres a few tips to make sure things stay honkey dory over the Xmas period. Upgrades: Dont upgrade anything, do … Continue reading

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