Today we had a customer who had an interesting problem. They were getting the message ‘disk is full’ despite having plenty of free space. Luckily for him, my first thought was ‘inodes?’ I logged in and checked his inode usage
We’re working on servers all day everyday, mostly by SSH. This can be annoying when you switch tabs and then want to go back to another and its timed you out and dead. A nice quick shortcut to kill that session is to type in ‘~.’ This needs to be on a new line so…
As you may have realized, we use wordpress on our blog. Its simple and easy and nice to use, however it doesnt come without its oddities which can be a pain in the butt for a technical blog. — being translated into em-dash When doing firewall scripts or shell scripts you often use the double…
Seems some cool features get lost, and only staff know about them rather than the customers. I thought I’d point out to people we have an API for our DNS. This can be used by scripts for adding domains to your own VPS using PHP curl, or similar other things. Another excellent use is fail…
We have had a few backup scripts posted, however i noticed today when a customer asked for a postgreSQL one we don’t actually have one handy. This one is for a daily dump of the database, rolling over every 10 days
Do you do support or sales support via email? Do you need to have 2 or more people involved? Looking for a tool to help you better manage your support? Well, we’re looking for some early adopters to test drive our EnvelopeHD email-centric help desk product. We want to select and setup 5 early adopters…
At RimuHosting we do a lot of support. Thousands of emails a month. And we have a good sized crew of sysadmins handling those requests. To help us better manage how we respond to our customer emails our software developers created a software application which we call Envelope. Envelope hooks up to our IMAP email…
Update: Carl has posted some 10.04 upgrade instructions in our howtos section. As often happens, some things happen when you upgrade, and its not always desirable when its a production server. We try and catch these for you and post something to help fix anything that may go wrong. The problem requires a kernel change…
At RimuHosting we’re big consumers of hard drives. Seems live every couple of weeks we are getting a couple of dozen ‘extra’ drives. (And note that when we buy servers we will typcally get them with two drives). We get most of our ‘extra’ drives from Newegg. Lately we have been noticing some pretty high…
We have some users who own VPS who dont want to fork out for automated systems like Plesk or Virtualmin, but dont really want to deal with adding domains and email addresses all the time (and sometimes get lost) I decided today after one such user emailed us to add another 3 domains and bunch…